Shipping policy

One Hit Professional Laser Engraving

At One Hit Professional Laser Engraving, we carefully inspect and package every order before shipment to help ensure that your products arrive safely.

Once an order has been properly packaged and transferred to the shipping carrier, One Hit Professional Laser Engraving is not responsible for loss, theft, delays, mishandling, or damage caused by the shipping carrier while the package is in transit.

Customer-Supplied Items

Customers who choose to ship or deliver their own items to us for engraving do so at their own risk. One Hit Professional Laser Engraving is not responsible for damage, loss, or breakage that occurs while customer-supplied materials are being shipped to us or returned to the customer.

We strongly recommend that customers use appropriate protective packaging, tracking, and shipping insurance when sending valuable or irreplaceable items.

Return Shipping

When an item must be shipped back to us, customers are responsible for securely packaging the product. We are not responsible for damage caused by inadequate packaging or carrier handling during return transportation.

If we ship a repaired, replaced, or completed item back to the customer, we will package it with reasonable care. Any shipping-carrier claim for loss or transit damage will be handled according to the carrier's applicable procedures and coverage.

Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility.

Questions about your shipment? Contact us:

One Hit Professional Laser Engraving
laser@onehitprofessionallaserengrave.com
onehitprofessionallaserengrave.com